Advance patient safety with the right prescription. First time.
Dosium Holdings Limited
We provide software to enable healthcare organisations prescribe medications more accurately.
We provide software to enable healthcare organisations prescribe medications more accurately.
Transparency in how we handle personal data to deliver our software is fundamental to proving our trustworthiness.
We are Dosium Holdings Limited. We provide software to enable healthcare organisations toprescribe medications more accurately. Our company details and our registration with theUK’s Data Protection Regulator (the ICO) can be found here.
Ensuring the security and privacy of your data is central to our mission. We believe it's notmerely about seeking your trust but demonstrating our reliability. Transparency in how wehandle personal data to deliver our software is fundamental to proving our trustworthiness.
This page tells you what we do. Please see the following groups below to see how we use data about you:
This notice is subject to periodic updates which will be made available on the Dosium website.
Dosium is a clinical decision support software provider for healthcare organisations like your employer. If you’re a member of staff of an organisation that uses Dosium software, we receive information about you in the following ways:
Many clinical users won't need individual Dosium accounts since access to our solutions is granted through your employer. However, if you need a personal account, when you create one with Dosium, we gather and associate the following information with a unique identifier in our system:
Why: This information is collected based on the legitimate interest of associating your profile with your organisation. Subsequently, we act as a data processor in managing your data.
We supply software products to healthcare organisations, which are the "Data Controllers'' responsible for the usage of your information within our platform. They supply us with data and dictate its utilisation, positioning us as the "Data Processor". A detailed contract with your healthcare provider outlines our data handling and security measures. Furthermore, we conduct passive monitoring of our platform usage to ensure compliance with our agreements with healthcare providers and our acceptable use policy.
When you contact us over social media, email, or via other routes, we may collect the following information about you:
Why: We collect this information on the basis of our legitimate interest to respond to you.
If you work for a commissioner in the NHS or someone who buys software for healthcare providers.
When we speak to you about our software and / or about prospective deals for our services, we will collect the following information about you:
Why: we collect this information on the basis of our legitimate interests to discuss procurement and purchasing decisions of our products by your organisation.
We aim to create software that meets the needs of our users. This involves extensive dialogue with healthcare professionals to grasp their requirements and preferences. The insights gained from this research are used to enhance our current offerings and guide the development of new products.
When you participate in our research, we will collect the following information about you:
Why: we gather this information based on our legitimate interest in ensuring our products meet their intended purpose and align with the expectations of healthcare professionals and patients. Alternatively, we may collect it with your explicit consent, obtained at the start of any research initiative. In certain cases, we might anonymise your personal data to prevent it from being linked back to you, and then use this anonymised data indefinitely without further notification
If you apply for a role at Dosium, we will collect the following information about you:
Why: We gather this information driven by our legitimate interest in evaluating job applications and taking preparatory steps towards establishing an employment contract with you. Additionally, we collect this data to fulfil our legal obligation of verifying an applicant's right to work.
If you contact us over email or social media about a job application, we will also collect the following information about you:
We may hold your data as a potential employee to enhance our recruitment process and notify you of future opportunities.
We may collect information about you from a variety of sources:
Our data retention periods for different groups are set out below. If you have questions about any categories of data not provided below, please contact info@dosium.com.
Type of Data
Retention Period
Health Care and Professional
As long as necessary for the purpose of selling or providing our service, subject to your rights.
Prospective buyers
Up to 48 months after last contact with your organisation.
User/Market Research Participants
For up to 48 months after research has been concluded, unless otherwise stated in the project’s information and consent material.
Job Applicants and prospects
For prospects, we will retain your information for up to 24 months. For job applicants, we retain your application information for up to 24 months after any hiring process you are directly involved in has been completed.
The parties we may share different groups’ data with are set out below. If you have questions beyond this, please contact info@dosium.com.
Group
Parties your information may be shared with
Health Care and Professional
We have contractual agreements in place with healthcare providing organisations, which govern and protect the data about you when you use our software.If you contact us directly or use our QATron App, your data may be securely stored in the software service providers of our data storage, email, office, and social media systems.We may share your data with regulators, authorities and enforcement agencies if we’re under a duty to comply with any legal obligation or enforce our terms and conditions.
Prospective buyers from healthcare organisations
Your data may be stored by our email, CRM software, and storage providers.
User/Market Research Participants
Your data may be stored by our email, productivity, design, communication and storage providers.
Job Applicants and prospects
Your data may be stored in our recruitment platform provider well as in our email, productivity, design, communication and storage providers.
You have various rights under data protection law in relation to the data that we control about you. Please note that if you are a member of staff in an organisation that uses Dosium solutions, you should contact the organisation concerned (the data controller) to understand your rights and exercise any that you have. If you wish to exercise any of these rights or have any questions, please contact info@dosium.com.
You also have the right to lodge a complaint with us or the Information Commissioner's Office, the supervisory authority for data protection issues in England and Wales.
